Modelos de gestión de calidad para la educación superior: Una revisión sistemática Período: 2020-2024
DOI:
https://doi.org/10.34117/bjdv11n10-014Keywords:
Educación superior, gestión de calidad, modelos, desempeño, satisfacción del estudianteAbstract
Un modelo de gestión de calidad para la educación superior incorpora características que reflejan la capacidad de una IES para formar profesionales de acuerdo con las exigencias y requisitos del mercado moderno. Se examinó la producción bibliográfica relacionada con la aplicación de modelos de gestión de calidad en la educación superior, en el período 2020 a 2024 mediante la metodología PRISMA. Destacaron como hallazgos: Existen autores enfocados en el aseguramiento de la calidad y otros en la gestión de la calidad, los modelos generalmente no son integrales, la virtualización facilita la implementación de los modelos de gestión de calidad.
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