Engaging patient and family members in safe care: educational and interactive action developed by the communication and medication teams for the world patient safety day

Authors

  • Lilian Teixeira Dias Monteiro
  • Luciene Barbosa Bispo Ferreira
  • Maria Macilene Santos Fonseca Sotana
  • Lara Paro Dias
  • Fernanda Teixeira Oliveira
  • Ligia dos Santos Roceto Ratti
  • Keila Mara Ribeiro de Faria
  • Roberta Repulho de Faria
  • Nathalia Martins Malaman
  • Eliane Ortiz de Oliveira
  • Silliany de Fatima Jandotti Pesconi
  • Valdecir Monteiro Jardim
  • Priscila Silva Costa
  • Adenilza Aparecida Antunes
  • Jéssika Suellen da Costa
  • Nilma Íria Fernanda da Silva
  • Diana Cristina de Souza
  • Fernanda Diório Masi Galhardo
  • Fabio Ricardo Paixão
  • Milena Antonelli Cohen
  • Vanusa Monteiro da Silva
  • Ana Carolina Brás Moitinho

DOI:

https://doi.org/10.34117/bjdv10n2-030

Keywords:

communication, patient safety, educational action

Abstract

Introduction: In 2023, the WHO defined as the theme for World Patient Safety Day "Engaging patients for patient safety" and the slogan adopted by SOBRASP was "Let's make patients' voices heard." Objective: To describe the actions carried out on World Patient Safety Day at HC/Unicamp by the teams "Effective Communication" and "Safe Medication". Methodology: This is a descriptive study, type of report of experience, and was carried out at the HC/Unicamp. Results: The action developed jointly by the teams was very well received by the patients and their family members. It is estimated that more than 150 people were reached. The places where the actions occurred were outpatient clinics, ICUs and wards. Informative folders were delivered that reinforced the importance of patient engagement for their own safety and participation in their own care. One of the folders brought a QR Code for access to the "Patient Portal HC Unicamp". A board game was used as an interactive game of questions and answers about safe medication. Conclusion: The proposal to work together the teams of "Safe Medication" and "Effective Communication" was essential for the success of educational and interactive action in commemoration of World Patient Safety Day. The WHO Theme/Slogan helped teams to bring information and guidance to patients in a clear, objective and dynamic way. The images registered on the day of the action prove the receptiveness and interest of the participants.

References

WORLD HEALTH ORGANIZATION. World Patient Safety Day 2023. Disponível em: <https://www.who.int/news-room/events/detail/2023/09/17/default-calendar/world-patient-safety-day-2023--engaging-patients-for-patient-safety>. Acesso em: 06 de outubro de 2023.

WORLD HEALTH ORGANIZATION. Patients for Patient Safety Partnerships for Safer Health Care.Disponível em: <https://www.who.int/initiatives/patients-for-patient-safety>. Acesso em: 06 de outubro de 2023.

SOBRASP. Disponível em: https://www.sobrasp.org.br/dia-mundial-sp.php. Acesso em 06 de outubro de 2023.

Published

2024-02-16

How to Cite

Monteiro, L. T. D., Ferreira, L. B. B., Sotana, M. M. S. F., Dias, L. P., Oliveira, F. T., Ratti, L. dos S. R., de Faria, K. M. R., de Faria, R. R., Malaman, N. M., de Oliveira, E. O., Pesconi, S. de F. J., Jardim, V. M., Costa, P. S., Antunes, A. A., da Costa, J. S., da Silva, N. Íria F., de Souza, D. C., Galhardo, F. D. M., Paixão, F. R., Cohen, M. A., da Silva, V. M., & Moitinho, A. C. B. (2024). Engaging patient and family members in safe care: educational and interactive action developed by the communication and medication teams for the world patient safety day. Brazilian Journal of Development, 10(2), e67286. https://doi.org/10.34117/bjdv10n2-030

Issue

Section

Original Papers