5S System in a university clinical laboratory as an important tool for quality assurance in work and learning-teaching environments
DOI:
https://doi.org/10.34119/bjhrv8n6-374Keywords:
5S system, clinical laboratory university, quality assuranceAbstract
Clinical laboratories perform an important function in defining the diagnosis, prevention and treatment of diseases and need to guarantee the reliability of their processes. When the labs also perform the functions of teaching and scientific research with access to the various types of users, safety and establishment of strict programs by these organizations are crucial. This study aims to implement and preliminarily evaluate a 5S System quality tool in the Brazilian clinical laboratory university, used by health professionals, students in biomedical sciences and scientific researchers. The implementation of this tool occurred through planning using the 5W2H method. Two internal auditors using a checklist to establish the total score for each sense over two semesters carried out the evaluation. The results were compared in percentages and using the Six Sigma metric. During the implementation of the Standardization stage, it was possible to observe the following benefits provided to all sections through the application of the three previous senses: better organization, safety, and more visual and spacious environments, which could promote an improvement in the teaching and learning process of the laboratory. The evaluation by internal auditing using checklists allowed improved harmonization and safety of work conditions. Therefore, the implementation of the 5S System brought significant benefits to the university laboratory, consolidating the initial bases for the implementation of a quality management system.
References
ALBUQUERQUE, Rafael da Silva et al. Aplicação do programa 5s no estoque de uma empresa de grande porte no setor de telecomunicação. Revista Observatorio de la Economía Latinoamericana 233, [s. l.], 2017.
ÁLVAREZ-SANTOS, Jesús et al. Safety Management System in TQM environments. Safety Science, [s. l.], v. 101, p. 135–143, 2018.
CAREY, Roberta B. et al. Practical Guidance for Clinical Microbiology Laboratories: Implementing a Quality Management System in the Medical Microbiology Laboratory. Clinical Microbiology Reviews, [s. l.], v. 31, n. 3, 2018.
COHEN, Rubin I. Lean Methodology in Health Care. Chest, [s. l.], v. 154, n. 6, p. 1448–1454, 2018.
CREE, Ian A et al. Guidance for laboratories performing molecular pathology for cancer patients. Journal of Clinical Pathology, [s. l.], v. 67, n. 11, p. 923–931, 2014.
D’ANDREAMATTEO, Antonio et al. Lean in healthcare: A comprehensive review. Health Policy, [s. l.], v. 119, n. 9, p. 1197–1209, 2015.
DESHPANDE, Shraddha P. et al. Implementation of ’5s’ technique in a manufacturing organization: a case study. International Journal of Research in Engineering and Technology, [s. l.], v. 4, n. 01, 2015.
FARROKHI, Farrokh R. et al. Application of Lean Methodology for Improved Quality and Efficiency in Operating Room Instrument Availability. Journal for Healthcare Quality, [s. l.], v. 37, n. 5, p. 277–286, 2015.
IKUMA, Laura H.; NAHMENS, Isabelina. Making safety an integral part of 5S in healthcare. Work, [s. l.], v. 47, n. 2, p. 243–251, 2014.
INDRAYANI, Rina; PARDIYONO, Ragil. Impact of Customer Relationship Management and Quality of Service on Student Loyalty in Private Higher Education in Bandung, Indonesia. In: , 2020, Paris, France. Proceedings of the 1st International Conference on Science, Health, Economics, Education and Technology (ICoSHEET 2019). Paris, France: Atlantis Press, 2020.
JIMÉNEZ, Mariano et al. 5S methodology implementation in the laboratories of an industrial engineering university school. Safety Science, [s. l.], v. 78, p. 163–172, 2015.
KANAMORI, Shogo et al. Implementation of 5S management method for lean healthcare at a health center in Senegal: A qualitative study of staff perception. Global Health Action, [s. l.], v. 8, n. 1, 2015.
KNECHTGES, Paul; BELL, Courtney J.; NAGY, Paul. Utilizing the 5S Methodology for Radiology Workstation Design: Applying Lean Process Improvement Methods. Journal of the American College of Radiology, [s. l.], v. 10, n. 8, p. 633–634, 2013.
LOH, Tze Ping et al. Method evaluation in the clinical laboratory. Clinical Chemistry and Laboratory Medicine (CCLM), [s. l.], v. 61, n. 5, p. 751–758, 2023.
MITRA, Amitava. Fundamentals of Quality Control and Improvement. 4. ed. [S. l.]: Hoboken: John Wiley & Sons, 2016.
NANDA, Sunil Kumar. Quantitative Application of Sigma Metrics in Medical Biochemistry. JOURNAL OF CLINICAL AND DIAGNOSTIC RESEARCH, [s. l.], 2013.
OLEWSKI, Tomasz; SNAKARD, Mike. Challenges in applying process safety management at university laboratories. Journal of Loss Prevention in the Process Industries, [s. l.], v. 49, p. 209–214, 2017.
OMOGBAI, Oleghe; SALONITIS, Konstantinos. The Implementation of 5S Lean Tool Using System Dynamics Approach. Procedia CIRP, [s. l.], v. 60, p. 380–385, 2017.
OZDEMIR, Yasal; GUL, Muhammet; CELIK, Erkan. Assessment of occupational hazards and associated risks in fuzzy environment: A case study of a university chemical laboratory. Human and Ecological Risk Assessment: An International Journal, [s. l.], v. 23, n. 4, p. 895–924, 2017.
RANDHAWA, Jugraj Singh; AHUJA, Inderpreet Singh. Examining the role of 5S practices as a facilitator of business excellence in manufacturing organizations. Measuring Business Excellence, [s. l.], v. 21, n. 2, p. 191–206, 2017.
SARI, Amarria Dila; RAHMILLAH, Fety Ilma; AJI, Bagus Prabowo. Implementation of 5S Method for Ergonomic Laboratory. IOP Conference Series: Materials Science and Engineering, [s. l.], v. 215, p. 012032, 2017.
SREMCEV, Nemanja et al. Improving teaching and learning process by applying Lean thinking. Procedia Manufacturing, [s. l.], v. 17, p. 595–602, 2018.
SRIVASTAVA, Kshitij Ranjan; GUPTA, Ravi Kant; KHARE, Manu. 5S Methodology Implementation in the laboratories of University. International Journal of Engineering and Advanced Technology, [s. l.], v. 8, n. 6, p. 5079–5083, 2019.
WESTGARD, Sten; BAYAT, Hassan; WESTGARD, James O. Analytical Sigma metrics: A review of Six Sigma implementation tools for medical laboratories. Biochemia Medica, [s. l.], v. 28, n. 2, 2018.
XU, Chao et al. Current challenges of university laboratory: Characteristics of human factors and safety management system deficiencies based on accident statistics. Journal of Safety Research, [s. l.], v. 86, p. 318–335, 2023.
YANG, Yunfeng et al. A bibliometric review of laboratory safety in universities. Safety Science, [s. l.], v. 120, p. 14–24, 2019.
YANG, F; SONG, FY; CAI, Y. Implementation of 5S Methodology in Safety Management of University Laboratories. Research and Exploration in Laboratory, [s. l.], v. 7, p. 313–317, 2018.
YOUNG, Fanny Y. F. The Use of 5S in Healthcare Services: a Literature Review. International Journal of Business and Social Science , [s. l.], v. 5, n. 10(1), p. 240–248, 2014.
ZAMAN, Gaffar Sarwar. Quality Control in Laboratory. [S. l.]: InTech, 2018.
